Senior IT Support

Leaf Sun Nusantara · 📍 Palembang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 7.000.000 per month
Leaf Sun Nusantara is seeking a highly skilled and experienced Senior IT Support to join our team in Palembang. In this role, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our IT infrastructure. If you have a passion for technology and a commitment to delivering excellent service, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide technical support to end-users, including troubleshooting hardware and software issues.,Monitor and maintain IT systems to ensure optimal performance and availability.,Install, configure, and upgrade IT equipment and software as needed.,Manage and maintain user accounts, permissions, and access controls.,Document IT processes, procedures, and incidents for future reference.,Stay up-to-date with the latest IT trends and technologies to ensure our systems are secure and efficient.,Provide training and guidance to junior IT staff as needed.,Collaborate with other IT team members to resolve complex technical issues.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in IT support roles.,Strong knowledge of Windows and Linux operating systems.,Proficiency in networking concepts and protocols.,Experience with ITIL or similar IT service management frameworks.,Familiarity with cloud computing platforms such as AWS or Azure is a plus.,Excellent communication and problem-solving skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Technical troubleshooting and problem-solving skills.Strong understanding of IT infrastructure and systems.Ability to work under pressure and meet tight deadlines.Excellent written and verbal communication skills.Detail-oriented with a focus on accuracy and efficiency.Continuous learning and adaptation to new technologies.
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