Merchant Success Executive (EDC Acquisition) - Muko-Muko, Bengkulu
Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to join our growing team in Muko-Muko, Bengkulu. This role is crucial in driving the adoption of our Electronic Data Capture (EDC) solutions among local merchants, helping them achieve financial growth and success.
As a Merchant Success Executive, you will be at the forefront of our EDC acquisition strategy, working closely with local merchants to understand their needs, provide tailored solutions, and ensure a seamless onboarding experience. You will leverage your excellent communication skills and deep understanding of the MSME landscape in Bengkulu to build strong relationships and drive sales.
📋 Tanggung Jawab Pekerjaan
- Conduct market research to identify potential merchants for EDC adoption.
- Visit and meet with local merchants to understand their business needs and challenges.
- Provide tailored EDC solutions and demonstrate the benefits of our products.
- Assist in the onboarding process, ensuring a smooth and efficient setup for new merchants.
- Monitor merchant performance and provide support to address any issues.
- Collaborate with the sales and marketing teams to drive EDC adoption and achieve sales targets.
- Conduct regular follow-ups with merchants to ensure their satisfaction and loyalty to our brand.
- Stay updated with industry trends and best practices to continuously improve our EDC acquisition strategy.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales, business development, or a related field.
- Excellent communication and negotiation skills.
- Strong understanding of the MSME landscape and financial technology solutions.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with EDC solutions and payment processing systems is a plus.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Fluent in both written and spoken Indonesian.
🛠️ Keahlian
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