Front Office / Admin Specialist

Are you a warm, organized, and customer-focused professional looking to build a rewarding career in the thriving beauty and skincare industry? Main Dermalogic, a leading beauty and wellness company in Penjaringan, Jakarta Raya, is currently seeking a talented and dynamic Front Office / Admin Specialist to join our team. In this role, you will be the first point of contact for our clients, ensuring their experience with our brand is seamless and memorable. You'll handle a variety of administrative tasks, from managing appointments to processing payments, all while maintaining our high standards of service.

At Main Dermalogic, we pride ourselves on our commitment to excellence and our passion for beauty. Our state-of-the-art facilities and a team of dedicated professionals make us a standout in the industry. As a Front Office / Admin Specialist, you'll play a crucial role in supporting our clients' journey towards healthier, more radiant skin. This is your chance to be part of a company that values innovation, integrity, and the pursuit of perfection.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients at the reception area, addressing their inquiries and concerns with professionalism and warmth.
• Manage and schedule client appointments efficiently, ensuring optimal use of our resources.
• Process payments and manage our point of sale system, ensuring accurate and timely transactions.
• Maintain and update our client database, ensuring all information is accurate and up-to-date.
• Handle incoming and outgoing correspondence, including emails, calls, and mail, with a high level of efficiency.
• Assist with inventory management, ensuring our supplies are stocked and organized.
• Support our marketing team by assisting with promotional materials and events.
• Ensure the cleanliness and organization of the reception area, maintaining a welcoming and professional environment.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in a front office or administrative role, preferably in the beauty or wellness industry.
• Proficient in using Microsoft Office Suite, including Outlook, Excel, and Word.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Attention to detail, with a commitment to accuracy and quality.
• Familiarity with POS systems and e-commerce platforms is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Fluent in both English and Indonesian languages.

🛠️ Keahlian

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